Frequently Asked Questions

Why choose us?

We are the cleaner choice. What we use to clean our space makes it into our bodies. We use our products with the utmost safety, which reduces chemicals on surfaces and in your air, keeping your family safe and healthy.  

Are you insured?

We are a fully bonded cleaning service. We carry insurance for our employees and for the work that we do in your home. We also guarantee customer satisfaction. Was something not cleaned the way that you expected? Let us know, and we will do our best to put things right.  

What is Our Privacy Policy?

At Everything Under the Son Carpet Cleaning, your privacy is very important to us. Accordingly, we have developed  this Policy in order for you to understand how we collect, use,  communicate and disclose and make use of personal information. The following outlines our privacy policy.

  • Before or at the time of collecting personal information, we  will identify the purposes for which information is being collected.
  • We will collect and use of personal information solely with  the objective of fulfilling those purposes specified by us and for other  compatible purposes, unless we obtain the consent of the individual  concerned or as required by law.
  • We will only retain personal information as long as necessary for the fulfillment of those purposes.
  • We will collect personal information by lawful and fair means  and, where appropriate, with the knowledge or consent of the individual  concerned.
  • Personal data should be relevant to the purposes for which it  is to be used, and, to the extent necessary for those purposes, should  be accurate, complete, and up-to-date.
  • We will protect personal information by reasonable security  safeguards against loss or theft, as well as unauthorized access,  disclosure, copying, use or modification.
  • We will make readily available to customers information about  our policies and practices relating to the management of personal  information.

We are committed to conducting our business in accordance with  these principles in order to ensure that the confidentiality of personal information is protected and maintained.

What about pets?

Pets are a part of the family, and so we clean up after them as well! During service, we recommend that you do keep your pet somewhere they will be comfortable — not all of our furry friends like the sound of vacuums or unfamiliar people in their space. Let us know how you’d like to handle your pet ahead of time to keep them safe and happy.